Current Opeing

Manager-Central Processing Center

Position title :Manager-Central Processing Center
Function :Central Processing Center
Grade :Junior Manager/Assistant Manager-I
Location :Bangalore
Qualification:Graduate / MBA
Experience:2-4 years of experience in mortgage industry( Bank / HFC)
Responsibility:Repository Management

  • Inwarding & acknowledgement of dockets, sanction files, subsequent disbursements & PDDs
  • Document management of sanction files and dockets – archival and retrieval
  • Archival and Acknowledgement of emplacement files, FD application form and accounting records to vendor.
  • Insertion of subsequent disbursement, Post disbursement document and swap SPDC
  • Service Request management: requests for list of documents, scan/copy of title documents, retrieval of title documents for closed cases and so on.
  1. Timely closure of service requests.
  2. Ensure First time right service request closure to branches.
  3. Quality closure of SR remarks
  • Dispatch to branches:
  1. Timely dispatch of documents to branch
  2. Ensure delivery of documents to correct location.
  • Vendor management : Liaising with vendor, reconciliation and processing of vendor bills, timely archival and retrieval of files, dockets  and other non-critical documents
  • MIS preparation

Repayment Mode Management

  • Health check & Repayment Mode updation:
  1. Timely & accurately completion of health check activity of all repayment modes.
  2. Timely & Accurately updation of repayment modes in system
  3. Timely dispatch NACH mandates for registration.
  • Inventory Management : Archival, retrieval and vaulting of repayment modes
  • Updation of clearance/bounce status:
  1. Timely updation of clearance/bounce status in customer’s loan account
  2. Accurate updation of clearance/bounce status in customer’s loan account
  • EMI banking of repayment modes:
  1. Timely banking of repayment modes
  2. Accurate banking of repayment modes
  • Service Request Management: Comprises of Swapping requests, retrieval of bounce memos, discrepant repayment mode, representation requests and so on.
  1. Timely closure of service requests
  2. Ensure First time right service request closure to branches
  3. Quality closure of SR remarks.
  • MIS preparation : Publication of MIS w.r.t banked cases, clearance/bounce receipt status and so on to all stakeholders
Competencies:
  • Communication skills
  • Team player
  • Customer Orientation
  • Adaptability
  • Analytical thinking
  • Result Orientation
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