Responsibility: |
Repository Management
- Inwarding & acknowledgement of dockets, sanction files, subsequent disbursements & PDDs
- Document management of sanction files and dockets – archival and retrieval
- Archival and Acknowledgement of empanelment files, FD application form and accounting records to vendor.
- Insertion of subsequent disbursement, Post disbursement document and swap SPDC
- Service Request management: requests for list of documents, scan/copy of title documents, retrieval of title documents for closed cases and so on.
- Timely closure of service requests.
- Ensure First time right service request closure to branches.
- Quality closure of SR remarks
- Timely dispatch of documents to branch
- Ensure delivery of documents to correct location.
- Vendor management : Liaising with vendor, reconciliation and processing of vendor bills, timely archival and retrieval of files, dockets and other non-critical documents
- MIS preparation
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