Current Opeing

Central Processing Center (Repayment Mode Management)

Position title :Manager-Centralized Processing Center-Repayment Mode Management
Function :Centralized Processing Center
Grade :Junior Manager/Assistant Manager-I
Location :Noida
Qualification:Graduate / MBA
Experience:1-3 years of experience in mortgage industry( Bank / HFC)
Responsibility:Repayment Mode Management

  • Health check & Repayment Mode updation:
  1. Timely & accurately completion of health check activity of all repayment modes.
  2. Timely & Accurately updation of repayment modes in system
  3. Timely dispatch NACH mandates for registration.
  • Inventory Management : Archival, retrieval and vaulting of repayment modes
  • Updation of clearance/bounce status:
  1. Timely updation of clearance/bounce status in customer’s loan account
  2. Accurate updation of clearance/bounce status in customer’s loan account
  • EMI banking of repayment modes:
  1. Timely banking of repayment modes
  2. Accurate banking of repayment modes
  • Service Request Management: Comprises of Swapping requests, retrieval of bounce memos, discrepant repayment mode, representation requests and so on.
  1. Timely closure of service requests
  2. Ensure First time right service request closure to branches
  3. Quality closure of SR remarks.
  • MIS preparation : Publication of MIS w.r.t banked cases, clearance/bounce receipt status and so on to all stakeholders
Competencies:
  • Communication skills
  • Team player
  • Customer Orientation
  • Adaptability
  • Analytical thinking
  • Result Orientation
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