Current Opeing

Incharge – Branch Collections

Position title : Incharge-Branch Collections
Function : Risk Management
Grade : Junior Manager/Assistant Manager-I
Location : Multiple Locations
Qualification: Any Graduate / Post Graduate
Experience: Fresher – 4 years
  • Follow up for recovery on all buckets with special emphasis on NPA accounts.
  • Constant monitoring & follow up of recovery efforts by recovery team.
  • Personal visit to default borrowers and attending court cases.
  • Support Branch Manager in issuing legal notice, SARFAESI notice, filing suit and follow up, taking possession, sale of property and resolving current assets related issues.
  • Fraud cases investigation, reporting to HO, providing information to investigating agencies like Police, EoW etc.
  • All recovery related MIS such as monthly recovery statement/NPA settlement and other related MIS.
  • Allocate delinquent accounts to recovery agents, monitor them and manage payments to the recovery agents.
  • Support PNB Housing empanelled advocate in Issuance of 138, legal notice and all follow up activities till SARFAESI notice is issued.
  • Follow up for recovery in all Project Loan Accounts including constant monitoring and follow up with defaulter borrowers and support branch manager in initiating necessary legal action.
  • Handle queries and issues of walk-in customers with delinquent accounts.
  • Communicate with delinquent borrowers through dunning letters, telephone and SMS.
  • Support accounts and resources staff for reconciliation of direct payments from delinquent borrower.
  • Any other work given by Incumbent Incharge and second in command from time to time
  • Communication skills
  • Team player


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