Current Opeing

Junior Manager – Centralised operations

Position title : Junior Manager – Centralised operations
Function : Operations
Grade : JM
Location : Noida
Qualification: Any graduate.
Experience: 3-4 years in the Banking / Finance/ BPO/ KPO

  • Fixed deposit processing: Booking, maturity/ pre-maturity payments, interest payments, handling internal and external queries.
  • Insurance reconciliation: Co-ordinating with branches and insurance partners for reconciliation of insurance business. To check if insurance policies are issued for booked cases/ refund received for policy cancelled case, adjustment of refund in respective loan account etc..
  • Channel payout processing for internal and external sales team as per defined process note.
  • Customer Correspondence: Monitoring dispatch of all regular communication sent to customers and related activities like vendor management, RTO, queries etc..
  • Channel empanelment – Channel code creation for all new channel partners, managing channel files, discrepancies, file movement. Internal co-ordination with branches and Central processing centre.
  • Handling audit, MIS, special projects and other assignments as per requirement from time to time.
  • Should be a Team Player
  • Proficiency in Excel
  • Should possess excellent written and verbal communication skills and should be well versed with MS Office.
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