Current Opeing

Manager-Recovery

 

Position title :Manager-Recovery
Function :Risk Management
Grade :Assistant Manager-II/Manager-I
Location :Delhi
Qualification:Graduate / MBA/LLB
Experience:He/She must have experience in mortgage collections atleast for 3-4 years in handling queries of Branch collection managers/telecalling team, understand customer queries, collating feedback from field collections/telecallers etc
Responsibility:
  • He/She has to coordinate with field collections team/telecalling team across zones and collate the feedback.
  • He/She should take forward the requests of customers/field collections team/telacalling team with the authorities and ensure timely resolution of the same.
  • He/She also should ensure correct data entries and remarks updation in system on a daily basis.
  • He/she should also be able to find out the reason of delay in legal matters with concerned managers and suggest resolution for the same in consultation with National Head-Collections.
  • The candidate will coordinate with the ZCM/ RCM/ ACM/Legal to report the status in form of snapshot in excel sheet who can also prepare presentation for management. He/She must be one point contact for NCM.
  • He/She must be capable to prepare approval notes, and other confidential drafting for NCM.
  • He/She must be responsible for shorting different incentives contest for recover
  • He/She must publish the result/outcome or performance review the team recovery
  • Schedule of visit in branches, review of branches
Competencies:
  • Communication skills
Select Location:     Apply


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