Current Opeing

Retention-Manager

Position title :Retention – Manager
Function :Sales and Business Development
Grade :Junior Manager/Assitant Manager-I
Location :Delhi
Qualification:Any Graduate, preferably MBA
Experience:3 – 5 Years (should be from a Mortgage Sales Background)
Responsibility:
  • Control customer foreclosures.
  • Manage attrition/foreclosures within defined turnaround time.
  • Drive productivity from retention officers
  • Co-ordinate with branches for customer retention and enhancements/Top-ups.
  • Training of Retention Officers
  • Co-ordinate with credit/legal/technical/collections/service team for effective customer retention.
  • Effective Team handling skills as the candidate is required to handle a team of retention officers
Competencies:
  • Should be a Team Player
  • Good communication Skills
  • Proficiency in Excel
Select Location:     Apply


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