We continued to fortify our governance through a transparent, compliance-first approach, anchored in ethical conduct and proactive risk management. Our robust risk framework includes predictive analytics, early warning systems and fieldlevel resolution mechanisms— enabling effective asset recovery, reduced delinquencies and strong collection efficiencies.
We earned AA+ (Stable) credit rating upgrades from CARE, CRISIL, ICRA and India Ratings. These upgrades reflect our improved asset quality, strengthened balance sheet and disciplined governance framework.
Our recognition as a Great Place to Work® twice in a row is a proud milestone—testament to our empowering work culture and deep investments in our 6,500+ employees (PNBHF+PHFL) who drive our mission forward.
Our cost of borrowing improved by 15 bps yoy to 7.86%, driven by a healthier credit profile and a strategically diversified funding base. We continued to tap into a broad spectrum of sources including NHB refinance, NCDs, CPs and ECBs—ensuring financial agility and resilience.
Together, these initiatives reinforce our commitment to building a purpose-led, performance-driven institution grounded in trust, resilience and long-term value.